Frequent Questions (35)

How to fix "failed to read X Card" NFC issue?

Modified on Tue, 20 Jan at 3:36 PM
How to fix "Signature data parsing failed" on Solana?

Modified on Tue, 20 Jan at 5:01 PM
Is ELLIPAL a Web3 wallet?

Modified on Tue, 20 Jan at 3:46 PM
Why do XRP/BTC assets show on home but not inside the account?

Modified on Tue, 20 Jan at 3:48 PM
Why can't I send or swap ZEC?

Modified on Tue, 20 Jan at 4:58 PM
What to do if my ELLIPAL Titan isn't charging or turning on?

Modified on Tue, 20 Jan at 4:07 PM
How do the cold wallet and ELLIPAL App work together?

Modified on Tue, 20 Jan at 4:19 PM
How to export transaction history or portfolio data from ELLIPAL?

Modified on Tue, 20 Jan at 4:22 PM
What to do if I forgot to include Memo/Tag when sending to an exchange?

Modified on Tue, 20 Jan at 4:48 PM
What to do if I forgot my password on Titan or Card-PIN on X Card?

Modified on Tue, 20 Jan at 4:59 PM