How to fix "failed to read X Card" NFC issue?

Modified on Tue, 20 Jan at 3:36 PM

If the App shows "Failed to read X Card" during NFC scan, you can try the following steps:

  1. Remove your phone case (it may interfere).
  2. Align the chip side of the X Card exactly with your phone's NFC area and hold steady for 5–10 seconds without moving.
  3. Re-initialize X Card using the Starter (backup seed first), then reconnect it to the App.


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