2.3.2 Sending Crypto (Send Screen Overview)

Modified on Thu, 19 Mar at 10:02 AM

Introduction

This article explains the Send screen in the ELLIPAL App and highlights key fields and common warnings you may encounter when sending crypto.

The interface may vary depending on the blockchain and token.

 This guide uses USDT (ETH) as an example, but the overall structure is similar across other networks.

The detailed signing process may vary by device (Titan, X Card, etc.) and is covered in device-specific guides.

 

Before You Send

  Ensure the network matches (e.g., USDT on Ethereum) 

  Ensure you have enough native coin for gas fees (e.g., ETH) 

  Double-check the address and consider a small test transfer 

 

Send Screen (Key Steps & Fields)

A. Enter Recipient Address (To)

  Enter or paste the receiving address 

  Or use Scan (recommended) to scan a QR code 

Important:

  The address must match the selected network 

  Sending to the wrong address cannot be reversed 

 

B. Enter Amount

  Input the amount to send 

  Or tap Max to send the maximum available 

Note:

  The App will reserve native coin (e.g., ETH) for gas fees 

 

C. Network Fee (Gas Fee)

  Displays estimated fee (paid in native coin, e.g., ETH) 

  Fee updates dynamically based on network conditions 

You can choose:

  Slow (lower cost, slower confirmation) 

  Standard (recommended) 

  Fast (higher cost, faster confirmation) 

Important:

  Sending tokens still requires native coin for gas 

  If insufficient, the transaction will fail 

 

D. Customize Fee (Advanced)

For advanced users, you can manually adjust gas parameters.

  Gas Price: Total fee level (in Gwei) 

  Priority Fee: Extra tip for faster inclusion 

  Gas Limit: Maximum gas allowed for the transaction 

Notes:

  Setting gas too low → transaction may be delayed or not confirmed 

  Setting gas limit too low → transaction may fail 

 

E. Submit Transaction

 1.  Review all details:

  Address 

  Amount 

  Network fee 

 2.  Tap Submit

 3.  Complete signing using your device:

  QR code (Titan series) 

  NFC (X Card) 

After submission, the transaction will be broadcast to the blockchain.

 

Common Warnings & Messages

1. “No transactions with this address in the past 3 months”

What it means:

  This is a security reminder 

  The address has no recent transaction history 

What to do:

  Double-check the address carefully 

  Confirm with the recipient 

  Send a small test amount first 

 

2. Insufficient Funds

What it means:

  Not enough balance to complete the transaction 

Common reasons:

  Not enough native coin for gas 

  Trying to send full balance without leaving gas 

Solution:

  Add native coin (ETH / BNB, etc.) 

  Reduce the send amount 

 

3. Missing Memo / Tag (when sending to exchange)

What it means:

  Some exchanges require a Memo/Tag to identify your account 

  If missing, the transaction may not be credited automatically 

What to do:

You need to contact the receiving exchange support. Only the exchange can credit or recover the funds.

Provide the following information:

 1.  Transaction hash (TxID) and your sending wallet address 

 2.  Blockchain name (e.g., XRP, XLM, HBAR) 

 3.  Transaction time 

 4.  Transaction amount 

Additional tip:

  You may be asked to send a small test transaction with the correct Memo/Tag 

  This helps the exchange trace your original transaction 

Note:

  ELLIPAL cannot retrieve funds once sent 

  Recovery depends entirely on the exchange 

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