How to Delete Accounts on the ELLIPAL App

Modified on Thu, 19 Mar at 9:58 AM

Introduction

This guide explains how to remove an account from the ELLIPAL App. This is often done to declutter your app interface after deleting an account from your Titan device or when you no longer need to track a specific wallet.

 

Step-by-Step Instructions (ELLIPAL App)

A. Access the My Account Menu

  Open the ELLIPAL App.

  On the main Assets page, tap the Wallet icon at the top left corner of the screen. This will open the "My account" list.

B. Select the Account to Delete

  Browse through your list to find the account you wish to remove.

  Tap the gear icon(settings) to enter the account management settings.

C. Execute Deletion

  At the bottom of the account settings page, tap the Delete account button.

  A confirmation pop-up will appear: "Please confirm whether to delete this account."

  Tap Confirm.

D. Completion

  The app will automatically return to the main Assets page.

  The deleted account will no longer appear in your account list.

 

FAQ

What happens when I delete an account from the app?

  Deleting an account from the app will remove the account’s information from the app interface.

Does deleting an account from the app affect my assets?

  No. Your assets remain safe on the blockchain and are not affected in any way.

 

Should I delete the account on both my Titan device and the app?

  For a clean setup, we recommend deleting the account on both your Titan hardware device and the ELLIPAL App.

 

How do I re-add a deleted cold wallet account to the app?

  You can easily reconnect your cold wallet account to the App. The method depends on your device: 1. Titan Series (Titan Mini / Titan 2.0): Use “Connect to App” on your device and scan the QR code with the ELLIPAL App; 2. X Card: Use NFC to reconnect your card to the ELLIPAL App.

  Once connected, your account will be restored in the App automatically.

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